Understanding Job Satisfaction Results
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Hiring companies were assessed on a series of 6 questions to determine their perception of job satisfaction within Canada. Their question 4 was almost identical to question 6 [Appendix C] of the job seeker survey, and their question 6 was the same as question 12 [Appendix D]. It is logical to break the results down into two categories, companies who hire directly and recruiting agencies. Fortunately 50% of the respondents were companies and 50% were recruiters. Companies Hiring Directly Companies that were hiring directly tended to be less in tune with their employees than the recruiting agencies. In fact, 65.0% of hiring companies answered that the reason why employees leave jobs is that they find a better position elsewhere, while job seekers listed this at 22.9%. They only believe that 20% of employees are laid off or terminated while the actual result specified by job seekers was 51.2%. These companies also only stated that 5% of employees left due to low advancement opportunities while the job seekers listed this at 18.3%. When asked about what employees value most in a position, 43.9% of employers thought the answer was increased pay and better rewards. Only 9.8% of the companies listed advancement opportunities, quite different from the 36.3% chosen by the job seekers as the most important factor leading to job satisfaction. Companies did believe that 29.3% of employees value more adequate managers, which is higher than the job seeker response, but is still similar indicating this reason is accepted by the companies as a major force. Not surprisingly, companies with low turnover did fare a little better than those with high turnover. Of the companies with 15% turnover or less, 16.0% recognized advancement opportunities as the key to employees leaving, while none of the companies with over 15% turnover listed this as the main reason. It is logical to assume that the companies with better turnover rates have a better grasp as to what employees want in their positions and why they will leave the company. Recruiting Agencies Recruiting agencies stated that 33.3% of employees value advancement opportunities, compared to 36.3% of the job seekers that responded to the survey. This statistic shows that recruiters are in tune with the needs of the job seeker. However, another 33.0% of recruiters listed increased pay and better rewards as a major factor of what employees value compared to only 23.5% of the job seeker responses. Recruiters being more focused on advancement opportunities and increased pay is logical. Recruiters often deal with filling more difficult positions and therefore are looking for the most talented and ambitious individuals. They meet with job seekers who are looking for more power and rewards, therefore creating the answers listed above.
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